Dental Lab Customer & Production Management

Customer Preferences Settings

Customer Preferences Settings

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Customer Preferences Settings

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Usage:      

Customers may have their own preferences. In order to fulfill those specific preferences there is a form where these preferences can be entered. Each of these settings will have effect ONLY for the selected customer and its practice doctors. The Customer Settings form is not available unless a customer is previously selected.

Customer, Product, Task Preferences, Department, Product Group, and Product Type preferences can be created for the entire practice or for each individual doctor in the practice. Also any other general instructions can be entered here as well.  

Note: The customer preferences are displayed on case entry form on the Notes and Instruction tab.  Doctor specific preferences are always added to the default preference during the case entry. If  you don’t want the default preferences to be added, you will need to remove all preferences from default and make specific preferences for each Practice Doctor. When a case is created the default plus additional preferences defined for the doctor selected on the Case are automatically read.  

 

Prerequisites:

In order to be able to set values in all available fields, please make sure you have data entered on following tables:

Preference with values -> Path: File > Global Settings > Global > Laboratory Lists > Preferences

Products -> Path: File > Global Settings > Global >  Products & Tasks Lists > Products

Department -> Path: File > Global Settings > Global > Products & Tasks Lists  > Departments

Product Groups -> Path: File > Global Settings > Global > Products & Tasks Lists  > Groups  

Product Type -> Path: File > Global Settings > Global > Products & Tasks Lists  > Types

 

Navigation: Customer > Settings > Preferences

V12 - Customer Settings - Preferences

Customer Settings - Preferences menu

 Customer and Practice Doctor Preferences are set on this form. There are several tabs that can be updated with specific preferences. After everything is set you may click on V9 - update Open cases to update Open Cases.

 

hmtoggle_arrow1How to add a Customer Preference:

hmtoggle_arrow1How to add a Product Preference

hmtoggle_arrow1How to add a Task Preference

hmtoggle_arrow1How to add a Department Preference

hmtoggle_arrow1How to add a Product Group Preference

hmtoggle_arrow1How to add a Product Type Preference

hmtoggle_arrow1How to add General Instructions

hmtoggle_arrow1How to update a  Preference

hmtoggle_arrow1How to delete a Preference

hmtoggle_arrow1How to copy Preferences from another Customer

 

See also:

Customer Settings for more setup options

Notes and Instructions on Case form