Usage:

Rush option is a checkbox that can be selected on the case form. This option has no other effect on the case other than allowing the user to prioritize the case if necessary.

All Rush Open Cases can be displayed if this option is selected from the Selection dropdown .

 

Navigation:   Customer > 4. Cases    

 

1.Create or open a case for edit. For more details about creating a case see How to create a case section.

Rush Option

2. Check Rush option

3.Do whatever operation follows.

4.Save the Case.

See also:

Cases