Usage:

Case Number Labels can be printed after cases are created. How to create a case is described in a different topic.

 

hmtoggle_arrow1How to print Case Number Labels automatically

You have the option to automatically print Case Number Labels when

➢ New case is entered in Administrator >  Settings  or   V11 - Settingson Home Page  > General > Case Options > Case Entry> General tab

V12 - Case Options - general

Case Options - Case Entry - General tab

➢Case is invoiced in Administrator >  Settings  or   V11 - Settingson Home Page  > General > Case Options > Case Invoicing

V11 - Case Options - case invoicing

Case Options - Case Invoicing

 

If you want to print the Case Number Labels manually you simply uncheck these options in settings menu and you can print the Labels any time later.
hmtoggle_arrow1How to print Case Number Labels manually

Navigation:  Customer > Cases >  Print > Case Label . You can also access this menu from the Case Finder

 

V11 - print case label

Case Label

 

How to print a Case Label:

1.Select the case for which you want to print the Label.

2.Click on Print > Case Label

3.Case Label will display following information:

➢Bar Code

➢Case number.

 

See Also:

Print Workorder

Print Invoice