Usage:

Shipping Labels can be printed manually or automatically after cases are  Invoiced . There are two types of Shipping labels depending on how the delivery is made. If the delivery is local then Local Shipping labels can be printed. Otherwise, if a carrier is used then a Carrier Shipping label will be available.

 

hmtoggle_arrow1How to print Carrier Shipping Label automatically

You have the option to automatically print the shipping label after a case is invoiced in Administrator >  Settings  or   V11 - Settingson Home Page   > General > Case Options > Shipping

When Automatically print Carrier Shipping Label when Invoicing the Case option is checked then the Shipping Labels are printed right after the case is invoiced. If you want to print the labels manually you simply uncheck these option in settings menu.

V11 - Case Options - shipping

Case Options - Shipping
hmtoggle_arrow1How to print Carrier Shipping Label manually

Navigation:  Customer > Cases >  Print > Case Label . You can also access this menu from the Case Finder

 

V11 - print carrier shipping label

Carrier Shipping Label

How to print a Shipping Label:

1.Select the case for which you want to print the Label.

2.Click on Print > Carrier Shipping Label

3.Label will be printed

 

See Also:

Print Invoice

Print Workorder

Print Case Labels

Print Local Shipping Label