Usage:  

Selected Call report displays full details for the call that was previously selected.      

 

Please Note: If View Reports on Screen option is checked then the reports will be displayed on the screen, otherwise you will need to select a printer in order to have the reports printed.    

 

Navigation: Customer menu > Reports > Selected Call    

Please Note: Customer menu is not available unless the Customer form is selected.

Selected Call report navigation

 

1.Select the customer.

2.Select a Call. You can select a pending call from the main customer form or any other call from 3. Calls and Notes tab

3.Navigate to Customer menu > Reports > Selected Call

4.The report is printed and should look similar to this:

Call Note Summary report

See also:

Other Customer Reports