Usage:
Selected Call report displays full details for the call that was previously selected.
Please Note: If View Reports on Screen option is checked then the reports will be displayed on the screen, otherwise you will need to select a printer in order to have the reports printed.
Navigation: Customer menu > Reports > Selected Call
Please Note: Customer menu is not available unless the Customer form is selected.
Selected Call report navigation
2.Select a Call. You can select a pending call from the main customer form or any other call from 3. Calls and Notes tab
3.Navigate to Customer menu > Reports > Selected Call
4.The report is printed and should look similar to this:
Call Note Summary report
See also:
Other Customer Reports