On the Post Payment form

1.Customer - This area displays the selected customer. If you wish to post a payment for a different customer click on the change customer button next to the customer field and select the new customer record. Account number, Office phone number and Customer Name are displayed.

2.Payment Date and Amount - Enter the payment date and also the amount of the payment you have received. You also have two buttons to either Pay All or Pay None.

Note: Displayed next to the Amount field are any previously unapplied amounts, which include Unapplied Credits and Unapplied Payments. By clicking on them you will open the View Payments form where more details can be read.

Note: Post Payment will display a warning message if the payment date is past the current period.

3.Select the Payment method. Choose between a Check Payment, Direct Deposit, Cash or Debit/Credit Card Payment. Enter the specific information for the option you have chosen: Check Number/Reference number or Credit Card Information.

Note: If you pay using a Credit Card then you may check the Save Card on File option after you enter the card information. This way the next time this customer wishes to pay with the same credit card you simply check the Use Credit Card on File option and select the credit card from the drop-down list. You may edit or add more credit cards in Customer > Settings > Credit Cards menu.

4.Next is the Aging Summary for the selected Customer. You can choose to pay some amounts by simply selecting them. The corresponding cases will be selected on the right panel.

5.Notes is next to Aging Summary. Free text can be entered here.

6.Apply Payment to Invoice(s). The list of unpaid invoices is displayed on the right side of the form. Check the box in front of the Invoice you want to pay and enter the Payment Amount by clicking on the corresponding Payment field. Once you click on the payment field of one of the invoiced cases you can see that Previously Applied amounts are displayed right on top of the grid form. Also the Unapplied Amount is displayed.

7.Before saving you can check the Print Receipt to print out the receipt automatically once the payment is saved. You can always print another receipt when viewing the payment by clicking on Print Receipt button.

8.Click Process and Close when finished or Process and New if this payment is done and you want to enter a new one.