Usage:
Very few changes can be done on a case after it is invoiced. The process is a little different than the uninvoiced case update.
Navigation: Customer > 4. Cases
Select invoiced case to edit
1.Select the invoiced case you want to update by clicking on it in Cases form 2.Click on (edit) icon 3.Click on Action option on Edit Case form 4.Select Edit Case. Edit Invoiced Case 5.Following form will open Edit Invoiced Case form 6.Make necessary changes 7.Click |
See also: