Remake Case

Usage:

If a case that was Invoiced does not meet the expectations, if some errors occurred in the manufacturing process, or for any other reason the case is not good, then there is the possibility to Remake any invoiced case.

Prerequisites

➢Case that is already invoiced

➢Remake value entered in File > Global Settings > Global > Laboratory Lists > Remakes. You should have at least one Remake record With flat amount Type, and one with Percentage Type.

➢Reason entered on File > Global Settings > Global > Laboratory Lists > Reasons form.

Navigation: Customer > 4. Cases

V12 - Remake Case - Navigation

Remake case

How to create a Remake case

1. Select the case. The case must be invoiced, otherwise you will not be able to remake it.

2. Right click on the case and click on Remake Case

3. Remake Case form will open.

4. Now you have two possibilities:

I. Apply a Percentage Type Remake

V12 - remake case - percentage

Remake case with percentage

➢Select a Remake that has Percentage Type from the drop down list.

➢Remake Rate will be added automatically and cannot be changed.

Note: Next to the Remake Rate field is the "%"(percentage) sign which will confirm that the selected Remake has Percentage type.

➢Enter Reason why this case will be remade.

II. Apply a Flat Amount Type Remake

V12 - remake case - flat

Remake case with flat amount

➢Select a Remake that has Flat Amount Type from the drop down list.

➢Enter Remake Rate value. This can be any value that is less than the Product's Unit Price.

Note: Next to the Remake Rate field is the currency symbol which will confirm that the selected Remake has Flat Amount type.

➢Enter Reason why this case will be remade.

5. After you select the desired remake value click OK.

V12 - remade case

The new case form is displayed. It has all the details entered on the case that was remade.

6. Click . Case will be created. Status will be set to Default Status on Case Entry that was set in Case Options form.