➢Case that is already invoiced

➢Remake value entered in Administrator > Settings  or   on Home Page > Global > Laboratory Lists > Remakes. You should have at least one Remake record With flat amount Type, and one with Percentage Type.

➢Reason entered on Administrator > Settings  or   on Home Page > Global > Laboratory Lists > Reason form.

1.Select the case that will be the Remake Case of an Invoiced Case

2.Click on Options >Set Case as Remake.

3.Set Case as Remake form will open.

Set Case as Remake form

4.Select Case Number (it must be an Invoiced Case).

5.Select Remake: You have two possibilities:

•Add a Percentage Type Remake

➢Select a Percentage Remake from the dropt down list.

➢Rate will be added automatically and cannot be changed.

Note: Next to the Rate field is the "%"(percentage) sign which will confirm that the selected Remake has Percentage type.

➢Enter Reason why will be this remake applied.

•Add a Flat Remake Discount

➢Select a Flat Remake from the dropt down list.

➢Enter Rate value. This can be any value that is less than the Product's Unit Price. You cannot offer a greater remake discount than the initial price of the product.

Note: Next to the Rate field is the "$" (dollar) sign which will confirm that the selected Discount has Flat Amount type.

➢Enter Reason why will be this discount applied.

6.After you select the desired remake value click .

7. Case will be created. Status will be set to Default Status on Case Entry that was set in Case Options form.