Usage:  

Complaint updates can be done here in Complaint Manager.    

 

Navigation: You may open the Complaint Manager form from the Main menu and view complaints for all existing Customers. Or you may select a specific customer and open the Complaint Manager from the Customer menu that appears once the Customer form is open. (For more details please see this topic)

 

 

How to Modify a Complaint:

1.On the Customer Complaint Manager form select the complaint you wish to update by clicking on it.

2.Click on the button.  

3.The Customer Complaint Investigation form appears:

Customer Complaint Investigation form

4.Make any necessary changes and click .

Please Note: All tabs and field descriptions are explained in this topic. Please read it for more info.

 

See Also:

Complaint Manager

Register Complaint