To Create a new Call to send to the laboratory:

1.Select the Case on Case Communication form.

2.Click on - Add new Call.

3.Call Details form displays.

4.Select Call Type.

5.Select Description.

6.Enter Notes.

7.Click Save.

Please Note:

•Notes that are already entered are displayed in the Previous Notes section.

•You may Complete the Call now if necessary or later on Call edit form or directly from Case communication form

To Edit/View selected Call :

1.Select the Case on Case Communication form.

2.Select the Call you want to edit.

3.Click on - Edit Selected Call.

4.Call Details form displays.

5.Make the required changes.

Please Note: Existing notes are displayed in the Previous Notes section.

6.You may Complete the call on this form or later on directly from Case communication form.

7.Click Save.

To Complete the Call :

1.Select the Case on Case Communication form.

2.Select the Call you want to Complete

3.You may click on - Complete Selected Call to Complete the selected Call without opening the edit form, or you may click on - Edit Selected Call, and complete the call by checking the Status field.