Usage:  

Complaints can be registered to a case. Please read Register customer Complaint topic to find out more details about the process.

 

Navigation: Customer > 4. Cases OR Case Finder >  Complaints tab

 

Complaints tab

 

Available options

➢Modify

1.Select Complaint, right click on it

2.Click Modify

3.Read this topic for full explanation.

 

See also:

Complaint Manager