Version 15.250212 Release Notes - February 12, 2025
Payments:
➢Fiserv Integration. Fiserv is a leading global provider of financial services. This integration supports posting credit card and echeck payments, voids and refunds. There are also 2 key features:
•Full PCI Compliance: Ensuring all transactions are processed securely.
•Surcharge Support: Allows the lab to now process transaction fees.
oAdded a ‘CC Surcharge’ column to the Customer > Accounting > Payments grid. This column will display the surcharge applied to each payment.
Note: Fiserv does not support processing eCheck (ACH) payments for Canadian merchants.
Surcharges are subject to varying regulations across different U.S. states.
If you are interested in learning more about Fiserv Integration, please reach out to Magic Touch Support Team.
➢For labs who do not use Credit Card processing, payment records can now be added without entering a valid credit card number.
➢Added void support for Authorize.net payments.
Reports:
➢The report Prospects > 'Starter Kit Analysis' will now be available by default.
✓Corrections:
➢Department can now be set on case tasks. When adding case tasks, the department set on the product will automatically populate in the case task's department field.
➢The Standard Method will now be stored correctly when saving new products.
➢Made improvements to the Add Product > Tooth Chart and Product Quantity functionality.
➢On cases submitted through the HUB, the Shipping Lab was not updating when reassigning cases to different customers.
Version 15.241209 Release Notes - December 13, 2024
Global Settings:
➢Production Methods can now be defined in the Product Maintenance menu.
Tasks:
➢Added ‘Skip Days’ which can be set at the Production Task, Product Task, or Case Task level. When ‘Start Next Day' is enabled for a task, the ‘Skip Days' will determine how many days to skip during case scheduling.
➢Added ‘Start Next Day’ and ‘Skip Days’ columns in all grids that display tasks.
✓Corrections:
➢Cases submitted and accepted through DLCPM Remote will now have their Shipping Lab defined by the Enterprise setting GS > Case Options > Shipping > ‘Cases are shipped from this Lab'. This will ensure that cases are bundled as expected during shipping.
➢Users with ‘Do not send Statement’ enabled were still receiving statement emails.
➢An error would occur when trying to view email attachments from the Customer > Correspondence tab.
➢In DLCPM Online, when the ‘Shipping Lab’ field is left blank during case creation, the Shipping Lab will now default to the case’s Invoicing Lab.
➢For customers that have the 'Send confirmation email for CC payments' option enabled, Credit Card receipt emails will now appear in the Customer > Correspondence tab.
Version 15.240808 Release Notes - August 8, 2024
Remote Support:
➢Splashtop Remote support has been added for Apple/Mac users.
✓Corrections:
➢When cases were placed on hold, their "Hold Status" was not being saved.
Version 15.240618 Release Notes - June 18, 2024
Credit Card Processors:
➢Added support for "Stripe" credit card processor.
➢Added 'Stax' credit card processor.
Version 15.240607 Release Notes - June 7, 2024
Shipping Carrier:
➢New FedEx settings for labs have been added to support FedEx's new API.
Version 15.240531 Release Notes - May 31, 2024
Digital Gateway:
➢Updated the Global Settings > Laboratory Lists > Laboratories > Digital Gateway menu. Default Customer IDs can now be set for each supported Intraoral Scanner.
Version 15.240522 Release Notes - May 22, 2024
✓Corrections:
➢The 'Report Security' policies implemented in DLCPM Enterprise will now also be enforced for users in DLCPM Remote.
➢When the customer associated with cases submitted through the HUB was changed, the cases were sometimes not bundled correctly in the Customer Shipping Manager.
Version 15.240426 Release Notes - April 26, 2024
Global Settings:
➢The Dispatcher field has been added to the Global Settings > Shipping > Routes menu. This will allow labs to select a default dispatcher for each route.
✓Corrections:
➢The credit card processor "Payscape" has been updated to display their new name "Payroc."
➢The Due Date Change reason list did not appear when editing a case.
➢The "Save" button was missing when a case was being set as a remake in Case Finder.
Version 15.240312 Release Notes - March 12, 2024
✓Corrections:
➢An error would appear when trying to view a sample of a previous statement period if the first customer in the customer list did not have a statement for the selected period.
Version 15.240228 Release Notes - February 28, 2024
Credit Card Processors:
➢The merchant "Payeezy" has been discontinued and has, therefore, been removed from the list of approved merchants.
✓Corrections:
➢A warning has been added to alert users that a product has been discontinued when remaking cases.
Version 15.240208 Release Notes - February 8, 2024
Digital Gateway:
➢The MagicTouch Digital Gateway is now available for use in DLCPM Online.
Cases:
➢Users can now drag and drop multiple files when attaching files to cases.
➢Cases now show the Web RX Preferences in the Notes & Preferences>Portal Preferences section.
Case Finder:
➢A case’s last scanned location will now appear when searching cases in Case Finder.
✓Corrections:
➢An error was preventing adding new Preferences values in Customer Settings.
➢The Remake reasons list was not appearing when remaking a case.