Navigation: Cases > New or Edit Case > Notes and Instructions tab
Notes & Instructions tab
Notes and Instruction tab is for additional information.Customer preferences and other info is entered here:
•Instructions - customer preferences are loaded here. These can be entered on Customer Settings > Preferences
•Web Comments also displays.
•Delivery Notes can be entered manually
•Workorder Notes can be entered manually. These will be displayed on the printed Workorder.
See also: