Usage:

You may add multiple pans by checking the 'Multiple Pans' checkbox and entering Pan Numbers, or you may leave the checkbox unchecked and enter a value in the Pan # field.

 

Navigation:   Customer > 4. Cases    

 

1.Create or open a case for edit. For more details about creating a case see How to create a case section.

Multiple Pan Option

2.Check the Multiple Pans option.

3.Click on .

4.The Case Pans form displays.

Multiple Pan form

5.Add pans:

➢ Click .

➢ Enter Pan Number.

➢ Click .

6.Modify pans:

➢ Select the pan number.

➢ Click .

➢ Make changes.

➢ Click .

7.Delete pans:

➢ Select the pan number.

➢ Click .

➢ Select Yes when asked for confirmation.

8.Click .

See also:

Cases