Usage:
When inventory items are added onto the case and processed for consumption, item custody or on hand quantity if effected.
Navigation: Automated Services > Job Management > Inventory Process Error Alert
There could be a number of reasons a case fails to process the inventory items added onto a case and the bottom section is where the explanation will display. For example, if there are items entered on a case, where the selected technician or location does not have enough custody for the item, it will fall into the unprocessed list status. There is an automation that run at your desired frequency within the job details that will provide an epop notification when there are cases that failed and should be addressed. Any cases that fall into the unprocessed cases list, should be corrected by identifying the technician or location that used the item, processing a checkout transaction to that location or technician to ensure the logs reflect correctly for consumption.
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