Navigation: Cases > New or Edit Case > Images and Attachments tab
Images and Attachments tab
Attachments can be added to a case. All files can be also edited, removed or viewed. For details of these operations please read this topic
What is displayed in grid:
•Entered on - the date when the attachment was uploaded
•Department - the department name is displayed
•Entered by - shows the user that uploaded the file
•Attachment type - in this case an Image was added.
•Web Display
See also: