Usage:

It is highly recommended to create an E-mail template folder called "User Templates", or something similar, and create personalized templates for each user. See how to create templates here. When sending an email without selecting a template, the personal template will be applied.

After the user templates are created, each user will need to select his/her own personal template.

 

Navigation:       Administrator > Settings or   V11 - Settingson Home Page then Personal > Email Preferences

 

V11 - P - Email preferences

My E-mail settings menu

 

hmtoggle_arrow1How to set a default template:

Warning:

The templates found under the System Template will be replaced or updated during future upgrades. When using these templates, please create your own with a different name.

 

There are 2 ways to make your own template:

 

Rename Option

Simply right click on the template that you would like to customize and rename it to something else. For example, if the template is called Daily Alerts, you can rename it to My Daily Alerts.

 

Copy the template:

Navigate to the System Template and select the desired template

Right click to Open Email Template

Press Ctrl +A to select all, Ctrl+C to copy

Close the system template

Create a new folder or point to an existing folder

Rick click on the folder and click New Template, which will open a blank form

Press Ctrl+V to paste it

Click Save

Select the Folder and give your template a name

Follow the instructions to assign this newly created template to your lab

 

Click Apply on the settings form if you would like these changes to take immediate effect or click OK to save and close the Settings form.

See also:

Settings for more options