Navigation:   Customer > Cases

 

For more details about:

• creating a case see How to create a case section.

•adding enclosure to a case please see this topic.

 

Remove Enclosures from list:

 

1.On Cases form select the case that has at least one enclosure added.

2.Click on Edit Case.

3. Edit Case form is displayed

4.Select Enclosures tab

Enclosure tab on Case form

5.Click on icon next to the enclosure you want to remove.

6.Select Yes when asked for confirmation.

 

See also:

How to create a case