Navigation: Customer > Accounting > Credits tab

V11 - Credits - apply credit

Apply Credit option

1.Following the navigation path, click Apply Credit  

2.Apply Credit Memo to Case form will display.

V11 - Credits - apply credit form

Apply Credit Memo to Case

3.Check the case number that will have the credit applied.

4.Click V11 - Save when done.

See also:

How to create Payment

View Payments

View Statements