Usage:    

You may ePop the Case Info from the Case page to a user or group.

 

Navigation: Customer > 4. Cases      

ePop Case Info navigation

                                             

 

1.Following the navigation path select the case .

2.Click on

3.Send ePop Message to form displays:

Send ePop Case Info form

4.Select User, Group, Technician or Driver  to whom the message will be delivered.

5.Click

When the user that is assigned to receive the message logs onto the application, an ePop Alert will be displayed with the message. A option is available.

 

ePop Alert form

 

See also:

ePop History

Send E-mail

Send Text Message

Dial Phone