Usage: Payments can be voided.

 

Prerequisites: To view Payment details and to be able to make any updates you need to create at least one Payment. Here are details abut the payment creation method.

 

Navigation: Customer > Accounting > Payment tab

Void Payments option

 

1.Select the payment you wish to void.

2.Click on Void.

3.Select Yes when asked for confirmation.

4.You need to enter a Reason for voiding.

5.Click button

6.Payment has been Voided.

Note: You can void the payment if it has been posted before the last statement unlike delete which is not allowed.

 

See also:

How to create Payment