Usage:  

 To monitor the progress of the digital case import process, you must access the Tools menu from the top of the toolbar and select the option for Monitor Case Import.

 

Navigation: Tools > Monitor Case Import

 

Monitor the progress

Monitor Case Import navigation

 

Within the details of each log, the status of the record will display as follows:

Transferring: This means the client is uploading it to the server

Transferred: This means the upload is complete, waiting for the server to process

Processing: This means that server is processing that file

Failed: This means the upload failed and will need to be processed manually

Success: This means the case has been imported and ready to be accepted.

Monitor the progress form

Monitor Case Import

 

See also:

Digital Case Import