How are the Lab, Customer, and Products determined?
This varies from scanner to scanner. Some provide a great deal of information, where others provide very little data. The chart below explains how the CustomerID and Lab are determined.
Scanner |
Source |
Method to Find Customer |
Method to Find Lab |
Method to Find Product |
Documents |
Future lookup |
3M |
License Number, Phone #, Email Read from Customers, if failed, Search the first Lab with Default Customer ID of 3M |
Search list of Labs by Phone # If failed, search for the first Lab that has Default 3M CustomerID |
Restoration and Materials from API Product Map set for 3M |
Restoration and Materials from API Product Map set for 3M Zip and PDF files are attached |
NA |
|
Carestream |
Search Customers by Email Address If failed, use Default CustomerID from the first record in Labs |
Read the Lab from Default Customer ID |
No Product is added. Restoration and Materials are not provided by Carestream |
Zip and PDF files are attached |
NA |
|
Sirona |
XPS file, converted to PDF |
Search Customer Phone #, if failed, search the Labs with Lab Phone #, if failed, read default CustomerID from first record in Labs |
Read Lab from Default CustomerID |
No Product is added. Restoration and Materials are not provided by Sirona |
XPS and Zip files are attached |
NA |
Please refer to the chart for an outline of all compatible scanners and details for each. Various scanners are compatible with the Digital Case Import process. Each scanner pulls different pieces of information.