Usage:  

The Calls Analysis report is used to be able to quickly view call records by selecting different types of criteria according to what the desired outcome is to view.

 

Navigation: Reports > Calls Analysis    

 

V12 - call analysis navigation

Calls Analysis navigation

1.Navigate to Reports > Calls Analysis  

2.Calls Report form will open

V12 - call analysis form

Calls Report form

3.Select the needed values.

4.Select the different types of criteria to Include in the report.

5.Click on V11 - run report

6.The report should be displayed.

See also:

My Calls